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Payments Optimization Specialist

2 meses atrás


Porto, Porto, Portugal Farfetch Tempo inteiro
About the Role

FARFETCH is a global luxury fashion platform that connects creators, curators, and consumers. As a Payments Optimization Analyst, you will play a crucial role in enhancing payment processing efficiency, improving customer experience, and driving business profitability.

Key Responsibilities
  • Analyse payment processing workflows to identify inefficiencies and areas for improvement.
  • Collaborate with cross-functional teams to implement strategies that reduce costs, increase approval rates, and enhance customer satisfaction.
  • Develop and maintain reports and dashboards to monitor key performance indicators (KPIs) such as success rates, transaction costs, and customer payment preferences.
  • Build models to forecast the financial implications of various payment optimization strategies.
  • Provide actionable insights and recommendations to management on payment optimization initiatives and their impact on business outcomes.
Requirements
  • Bachelor's degree in Engineering, Mathematics, Statistics, Finance, Economics, or a related field.
  • 3+ years of experience in data or business analytics, ideally within payments, fintech, or e-commerce sectors.
  • Proficiency in SQL (SQL Server, BigQuery, or similar platforms).
  • Experience with data visualisation tools like Looker, Power BI, Tableau, or similar.
  • Strong analytical and problem-solving skills, with the ability to transform data into actionable insights and business strategies.
  • Excellent communication and presentation skills, capable of explaining complex concepts to both technical and non-technical stakeholders.
  • Advanced proficiency in English, both written and spoken.
What We Offer
  • Health insurance for the whole family, flexible working environment, and well-being support and tools.
  • Extra days off, sabbatical program, and days for you to give back to the community.
  • Training opportunities and free access to Udemy.
  • Flexible benefits program.
Equal Opportunities Statement

FARFETCH is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.