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Technical Support Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Grabjobs Tempo inteiro

Job Description

We are seeking a skilled IT Support Consultant to join our team at Grabjobs in Lisbon. This role involves providing technical support to users and systems, resolving incidents and technical issues, ensuring the proper functioning of IT infrastructures, participating in continuous improvement projects, and documenting procedures and solutions.

Responsibilities

  • Provide technical assistance to end-users and systems.
  • Resolve technical problems and issues efficiently.
  • Evaluate and improve IT infrastructure performance.
  • Develop and maintain documentation for procedures and solutions.

Requirements

  • A minimum of one year of experience in IT support is required.
  • Familiarity with Windows and Linux operating systems is necessary.
  • Proficiency in networking and virtualization tools is preferred.
  • Excellent communication and problem-solving skills are essential.
  • Fluency in English is required for effective collaboration.