Customer Service Representative
Há 6 dias
Join a team that thrives on innovation and customer satisfaction. As a Finnish Language Customer Support Representative, you will be the first point of contact for customers seeking assistance with digital topics related to vehicle apps. Your role involves taking responsibility for handling customer inquiries in writing and by telephone, supporting customers with their extensive requests, and presenting possible solutions to the customer in 1st or 2nd level support.
Key Responsibilities:
- Handle customer inquiries in writing and by telephone in Finnish.
- Support customers with their extensive requests concerning digital topics such as vehicle apps.
- Present possible solutions to the customer in 1st or 2nd level support.
Requirements:
- Finnish language skills at native speaker level in written and spoken in combination with good knowledge of English.
- Enthusiasm for customer service in the automotive sector.
- Quick perception and secure handling of common information technologies, also with ticketing tools.
What We Offer:
- Challenges in an international environment.
- Career opportunities in one of the best companies in the world.
- Flexible hours.
- Medical services.
- Discounts for employees.
- Sports and health-related activities.
- Canteen.
- Good access to public transports.
- Space for creativity.
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