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Business Operations Support Specialist

Há 1 mês

Aveiro, Aveiro, Portugal Phiture Tempo inteiro

Transforming Sales Operations at Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. We publish Ubuntu, a foundational platform for AI, IoT, and the cloud, and are changing the world of software.

As a Sales Operations Analyst, you will join a team of experts who drive continuous process and data quality improvement to ensure orders are processed correctly. This role involves supporting all aspects of the sales function globally, reviewing opportunities for accuracy, and implementing surveys and metrics for executive stakeholders.

Key Responsibilities:

  • Support the Sales Operations Manager in improving sales data quality and processes
  • Report on data quality metrics to executive-level stakeholders
  • Implement surveys and define metrics for executive-level stakeholders
  • Support the sales team globally on CRM and other sales operations systems
  • Deliver sales metrics, dashboards, and other ad-hoc analytical tasks

Requirements:

  • An exceptional academic track record from high school and university
  • Experience in a sales operations/sales order processing role
  • Experience in a technology subscription-based business
  • Experience driving data quality improvement
  • Energetic, thoughtful, systematic approach, focused on robust, repeatable, and scalable outcomes

What Canonical Offers:

  • Distributed work environment with twice-yearly team sprints in person
  • Personal learning and development budget of USD 2,000 per year
  • Annual compensation review
  • Recognition rewards
  • Annual holiday leave
  • Maternity and paternity leave
  • Employee Assistance Programme

Equity and Inclusion:

Canonical is an equal opportunity employer, fostering a workplace free from discrimination. We value diversity of experience, perspectives, and background, creating a better work environment and better products.