Customer Services Representative
1 semana atrás
About the Job
At Smart-Recruitments, we're looking for a highly skilled Customer Services Representative to join our team. As a Danish speaker, you'll be responsible for handling incoming user requests via telephone, email, and chat. Your task will be to provide responses and resolutions within SLA to customers, ensuring the highest level of customer satisfaction.
Key Responsibilities
- Handle incoming user requests via telephone, email, and chat.
- Log call details into case management systems and provide responses and resolutions within SLA to customers.
- Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress.
- Deliver high-caliber customer service for post-sales requests including delivery, warranties, and refunds.
- Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
Requirements
- Fluency in Danish language (must be at least C2).
- Fluent in English language (at least B2).
- Customer orientation, problem-solving skills, teamwork.
What We Offer
- Base salary: 1600€ gross x 12 months.
- Monthly performance Bonus.
- Full time (40h/week), fixed-term Portuguese employment contract in accordance with Portuguese labor law.
- Health insurance coverage for both public and private sectors.
- Paid flight ticket to Lisbon.
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Accs - Ares Customer Care Solutions Gmbh. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients through multiple channels, including phone, email, and...
-
Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroCustomer Service RepresentativeAccs - Ares Customer Care Solutions Gmbh is seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal.Key Responsibilities:Clarify product information and respond to customer inquiries via chat and phone.Provide assistance with payment, refunds, financing, shipping, delivery, and...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Digital Outsource Services Tempo inteiroJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and multilingual Customer Service Representative to join our team at Digital Outsource Services. As a Customer Service Representative, you will be responsible for providing world-class customer service to our clients in the gaming industry.Key Responsibilities:Respond to...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob Title: Customer Service Representative - LisbonJob Summary: We are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Clarify product information and answer customer...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Digital Outsource Services Tempo inteiroCustomer Service RepresentativeAt Digital Outsource Services, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support department, you will be responsible for providing world-class customer service to our international clients and their businesses. Key Responsibilities:Respond to customer...
-
Customer Support Representative
1 semana atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob Title: Customer Support RepresentativeJob Description:We are looking for a Customer Support Representative to assist customers of a video streaming platform using multiple channels. As a Customer Support Representative, you will identify issues the clients are facing, handle complaints, provide solutions and alternatives, and guide customers within the...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Minacs Tempo inteiroJob Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Provide high-quality customer service to clients via...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiroCustomer Service RepresentativeAt Michael Page Portugal, we are seeking a skilled Customer Service Representative to join our dynamic team. As a Customer Service Representative, you will be responsible for providing exceptional customer support to our clients in Norwegian and Swedish. Key Responsibilities: Respond to customer inquiries in a timely and...
-
Customer Service Representative
Há 7 dias
Lisboa, Lisboa, Portugal Get The Job Tempo inteiroJob Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing support via phone, email, and chat.Responsibilities:* Provide exceptional customer service and support* Handle customer...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiroCustomer Service Representative OpportunityAre you a native Hungarian speaker with strong English communication skills? Do you have a passion for delivering exceptional customer experiences? We are seeking a Customer Service Representative to join our team in Lisbon, Portugal.As a Customer Service Representative, you will be responsible for providing first...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Entain Group Tempo inteiroCustomer Service RepresentativeEntain Group is a leading provider of sports betting, gaming, and interactive entertainment. We're looking for a Customer Service Representative to join our team in Lisbon, Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients. This includes...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Careerxtra Tempo inteiroCustomer Service RepresentativeAt Careerxtra, we are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a German-speaking Customer Service Representative, you will be responsible for providing exceptional customer support to our clients via various communication channels.Key Responsibilities: Provide customer support via...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Minacs Tempo inteiroCustomer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Portugal. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via inbound calls, chat, or email. Your primary goal will be to resolve product or service problems...
-
Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Service RepresentativeCloud Company B2B is seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients in French.Key Responsibilities:Provide professional and efficient customer service to clients...
-
Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Service RepresentativeCloud Company B2B is seeking a skilled Customer Service Representative to provide exceptional support to our clients in French. As a key member of our team, you will be responsible for delivering professional and efficient customer service via phone, email, and chat.Key Responsibilities:Provide professional and efficient...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our international team. As a Customer Service Representative, you will be responsible for providing exceptional customer service via social media, supporting customers with product information, and processing warranty cases.Key...
-
Customer Service Representative
1 semana atrás
Lisboa, Lisboa, Portugal Adecco Tempo inteiroJob Title: Customer Service RepresentativeAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the main point of call for our customers, providing exceptional support and resolving their queries. Your primary responsibilities will include:Talking to customers over the...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Entain Plc Tempo inteiroCustomer Service RepresentativeEntain Plc is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat. You will be the first point of contact for customers, and your role will be to resolve their...
-
Italian-Speaking Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroJob Title: Italian-Speaking Customer Service SpecialistAt Customer Labs, we're seeking a highly skilled Italian-speaking Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients via phone, email, chat, social media, and messaging channels.Your...
-
Italian-Speaking Customer Service Representative
4 semanas atrás
Lisboa, Lisboa, Portugal Customer Labs Tempo inteiroItalian-Speaking Customer Service SpecialistCustomer Labs is seeking a highly skilled Italian-Speaking Customer Service Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in Italy and other Italian-speaking markets.Key Responsibilities:Respond to...