Technical Advisor for Search Engine Company

2 semanas atrás


Lisboa, Lisboa, Portugal Eugenia Talent Tempo inteiro

About Eugenia Talent

We are a leading recruitment agency specializing in placing top talent in the search engine industry.

About the Role

We are seeking a highly skilled Technical Advisor to join our team. As a Technical Advisor, you will be responsible for providing technical assistance to customers via phone, email, and chat.

Key Responsibilities

  • Assist customers with technical issues and provide solutions
  • Offer technical support on our platform
  • Apply the correct escalation process when necessary
  • Be an active listener and provide excellent customer service
  • Identify, study, and propose the best solution to help the customer

Requirements

  • Excellent communication skills in Dutch and intermediate level in English
  • Experience in technical troubleshooting is a plus
  • Genuine care giver with a problem solver mind
  • Able to multi-task, proactive, and good with time management

What We Offer

  • Salary package with performance bonuses
  • Permanent contract with 3 month trial period
  • Apartment Room provided
  • Relocation flight reimbursement after 6 months
  • Initial training, and continuous learning opportunities

How to Apply

  • Submit your application and send an updated CV
  • Get a call from our Recruitment Specialist
  • Start your interview process
  • Get selected
  • Start your journey


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