Technical Advisor for Search Engine Company

Há 6 dias


Lisboa, Lisboa, Portugal Https:Www.Energyjobline.ComSitemap Tempo inteiro

About Our Company
At our company, we are passionate about providing top-notch customer service to our clients. We are a leading company in the search engine industry, and we are looking for a talented individual to join our team as a Technical Advisor.

About the Role
We are seeking a highly skilled Technical Advisor to assist our customers via telephone, email, and chat. The ideal candidate will have excellent communication skills in Dutch and intermediate level in English, as well as experience in technical troubleshooting. The successful candidate will be a genuine caregiver with a problem-solving mindset, able to multi-task, proactive, and good with time management.

Responsibilities
The Technical Advisor will be responsible for providing technical assistance on our platform, applying the correct escalation process when necessary, and identifying, studying, and proposing the best solution to assist the customer. The successful candidate will also be responsible for gathering all relevant information into the system and consistently delivering a high level of service.

Requirements
The ideal candidate will have excellent communication skills in Dutch and intermediate level in English, as well as experience in technical troubleshooting. The successful candidate will be a genuine caregiver with a problem-solving mindset, able to multi-task, proactive, and good with time management.

What We Offer
We offer a competitive salary package with performance bonuses, a permanent contract with a 3-month trial period, and apartment room provided. We also offer relocation flight reimbursement after 6 months and initial training and continuous learning opportunities.



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