Service Delivery Manager
4 semanas atrás
Hexa People is seeking a highly skilled Service Delivery Manager to join our team. As a key member of our Infrastructure department, you will play a crucial role in ensuring the smooth operation of our services and infrastructure.
Key Responsibilities:- Manage Vulnerabilities reports on a weekly/Monthly basis, providing specific views depending on requests.
- Identify any vulnerabilities gaps according to the risks defined by Security teams and lead proactively some remediation plans with the technical teams.
- Take the lead on processes and provide solutions.
- Manage the vulnerabilities actions plan, providing a specific view on KPI and progress for each company.
- Prepare regular and ad-hoc reports on progress, financial status, risks, and issues.
- Minimum 7 years of experience with high potential.
- Degree in Technology.
- Background in IT domain mandatory. Infrastructure (Linux, Windows AWS) is a plus.
- Structured and rigorous approach.
- Experience on Vulnerabilities/reporting in a challenged and multi-projects environment.
- Strong interpersonal skills, excellent oral and written skills, with the ability to work in client-facing projects.
- Flexibility and ability to work in environments with changing priorities.
- Data analysis skills.
- English language: fluent.
- Software currently used: Excel, PowerBI, JIRA.
- Knowledge in Python can be a plus.
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