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IT Support Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Quanteam - Portugal (Rainbow Partners Group) Tempo inteiro

Company Overview

Quanteam - Portugal (Rainbow Partners Group) is a leading consulting firm specializing in Banking, Finance, and Financial Services. Our team of expert consultants collaborates across 12 international offices to provide cutting-edge solutions.

Job Description

We are seeking an IT Production Support professional to join our team in Lisbon. As a hybrid role, you will work closely with our infrastructure and application support teams to ensure seamless production operations.

Main Responsibilities:

  • Provide L1/L2 support for application, system, and batch-related issues on AS400, Unix/Windows environments
  • Monitor production batches and infra components
  • Ensure timely resolution of batch-related issues
  • Escalate risks and management issues to the Head of APS

Required Skills and Qualifications:

  • Total 7+ years of IT experience with good mix of infrastructure and application support
  • At least 3+ years of support experience on AS400 technologies (DB2/400, CL/400, SQL/400, RPG & RPGLE, COBOL/400)
  • Strong technical knowledge on AS400 Subsystem, Job Description, Job Queue, Job Logs, Journal, Objects
  • Familiarity with production support tools like ServiceNow and JIRA
  • Fluency in English (written and spoken)

Benefits:

  • Hybrid role based in Lisbon (100% onsite)
  • Opportunity to work with a diverse team of experts
  • Continuous learning and skill enhancement opportunities