Social Intelligence Analyst

2 semanas atrás

Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro
Job Summary

As a Social Intelligence Specialist at Nestlé Sa, you will be part of a global team responsible for delivering high-quality social intelligence reports, dashboards, and presentations. Your key responsibilities will include collaborating with the Global Social Intelligence team to drive process consistency, supporting analysts in delivering quality reports, and acting as a liaison between teams and stakeholders to ensure clear request interpretation and business need mapping.

Key Responsibilities
  • Collaborate with the Global Social Intelligence team to drive social intelligence process consistency and support analysts in delivering high-quality reports, dashboards, and presentations.
  • Act as a liaison between teams and stakeholders to ensure clear request interpretation and business need mapping.
  • Curate and oversee the process of data collection, cleaning, processing, and visualization performed by social listening teams.
  • Review reports generated by social listening teams, checking for accuracy, relevance, and completeness, and provide feedback to the teams and coach them to success.
  • Curate the integration and analysis of data from various sources, including social listening, consumer engagement, search, website analytics, and lead the data synthesis and interpretation to provide relevant insights and recommendations.
Requirements
  • University degree in market research, statistics, marketing, business, or equivalent.
  • 5+ years of experience working in social intelligence, consumer insights, or research agency, with experience working with qualitative and quantitative research methodologies.
  • Proficiency in social listening and analytics tools, ideally Talkwalker, Synthesio, Sprinklr, or similar, and experience working with SEO tools like SEMrush, Similar Web.
  • Proficiency in advanced Boolean logic operators and search syntax, and experience working with integrated data sets and cross-platform data analysis to identify patterns, correlations, and trends across multiple data sources.
  • Excellent communication and problem-solving skills, with the ability to develop and present data-driven analysis to non-technical audiences.
  • Proficiency in Microsoft Office suite and fluent spoken and written knowledge of English.
What We Offer
  • Development of expertise in Nestlé's Shared Services Business.
  • Immersion in a culturally diverse team.
  • Local and International Exposure.
  • Flexible working environment.
  • Engagement and wellbeing activities.
  • Competitive salary and annual bonus according to performance.
  • Meal Card.
  • Flex Benefits.
  • Company laptop and other equipment according to professional needs.
  • Medical Support available at the Office.
  • E-learning courses and training program to get you where you aim to be.
  • Career progression and possibilities for International Career.

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