Social Intelligence Analyst

2 semanas atrás

Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

Job Summary: We are seeking a highly skilled Social Intelligence Analyst to join our Global Social Insights team at Nestlé Sa. As a key member of our team, you will play a critical role in delivering high-quality social intelligence reports, dashboards, and presentations to support our global network of analysts.

Key Responsibilities:

  • Collaborate with the Global Social Intelligence team to drive consistency in the social intelligence process and support analysts in delivering high-quality reports, dashboards, and presentations.
  • Act as a liaison between teams and stakeholders to ensure clear request interpretation and business need mapping.
  • Curate and oversee the process of data collection, cleaning, processing, and visualization performed by social listening teams.
  • Review reports generated by social listening teams, checking for accuracy, relevance, and completeness.
  • Provide feedback to teams and coach them to success.
  • Curate the integration and analysis of data from various sources, including social listening, consumer engagement, search, website analytics, and lead the data synthesis and interpretation to provide relevant insights and recommendations.

Requirements:

  • University degree in market research, statistics, marketing, business, or equivalent.
  • 5+ years of experience working in Social Intelligence, Consumer Insights, or research agency.
  • Experience working with qualitative and quantitative research methodologies.
  • Proficiency in social listening and analytics tools, ideally Talkwalker, Synthesio, Sprinklr, or similar.
  • Experience working with SEO tools like SEMrush, Similar Web is a plus.
  • Proficiency in advanced Boolean logic operators and search syntax.
  • Experience working with integrated data sets and cross-platform data analysis to identify patterns, correlations, and trends across multiple data sources.
  • Excellent communication and problem-solving skills, with an ability to develop and present data-driven analysis to non-technical audiences.
  • Proficiency in Microsoft Office suite.
  • Fluent spoken and written knowledge of English.

What We Offer:

  • Development of expertise in Nestlé's Shared Services Business.
  • Immersion in a culturally diverse team.
  • Local and International Exposure.
  • Flexible working environment.
  • Engagement and wellbeing activities.
  • Competitive salary and annual bonus according to your performance.
  • Meal Card.
  • Flex Benefits - At NBS Lisbon, you can choose what benefit is more suitable to you.

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