Senior Quality Assurance and Training Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Gigroup Tempo inteiro
About the Role

We are seeking a highly skilled Senior Quality Assurance and Training Specialist to join our Customer Service department. The ideal candidate will be fluent in both German and French, with advanced knowledge of English or Portuguese.

Key Responsibilities:
  • Develop and implement standard methodologies for training.
  • Provide training classes to new employees and/or service providing staff to ensure quality procedures according to guidelines.
  • Leverage the Learning Management System to ensure accurate records and training development.

A successful candidate will have experience using help desk software and remote support tools, as well as knowledge of CRM systems and social media/Community Management. Previous experience in Consumer Handling (preferably 3 years) is also desired.

What We Offer

This role offers local and international exposure, flexible working environment, and engagement and wellbeing activities. We believe in diversity and equality of opportunities and strive to create an inclusive workplace.



  • Lisboa, Lisboa, Portugal Cognizant Technology Solutions Tempo inteiro

    Cognizant Technology Solutions is a leading technology consulting firm that helps businesses succeed in today's digital economy. As a Senior German Quality Assurance Specialist, you will play a key role in ensuring the quality of our clients' content.Job Summary:We are seeking an experienced and skilled German Quality Assurance Specialist to join our team....


  • Lisboa, Lisboa, Portugal Hovione Tempo inteiro

    Job OverviewWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Hovione, an independent family-owned international group of companies. As a key member of our quality assurance team, you will be responsible for ensuring the highest standards of quality and compliance in our operations.


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    What You Can ExpectWe are seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a key role in ensuring the quality of our services by continuously improving and standardizing working procedures.Daily Responsibilities:Complete quality reviews and appeal reviews on time;Deliver quality feedback to agents on...


  • Lisboa, Lisboa, Portugal Hovione Tempo inteiro

    Hovione, a leading Contract Development and Manufacturing Company, seeks to hire a Senior Quality Assurance Specialist for our QC Laboratory. In this role, you will be responsible for ensuring the quality of our products and services.Key Responsibilities:


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job Title: Senior Quality Assurance SpecialistAbout Us:At Buscojobs Portugal, we are seeking a highly skilled Senior Quality Assurance Specialist to join our team. As a Senior Quality Assurance Specialist, you will play a critical role in ensuring the accuracy and integrity of our data-driven operations.Job Description:We are looking for a detail-oriented...


  • Lisboa, Lisboa, Portugal Quality Enterprises Usa Tempo inteiro

    Job Title: Quality Assurance LeadAbout the Role:We are seeking a highly skilled Quality Assurance Lead to join our team at Quality Enterprises Usa. As a Quality Assurance Lead, you will be responsible for managing the quality assurance process and ensuring that our products meet the highest standards.Key Responsibilities:Develop and implement quality...

  • Quality Assurance Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Equação It Tempo inteiro

    We are looking for a Quality Assurance Specialist to join our team at "{company}". As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.Key responsibilities include:Conducting quality assurance tests to identify defects and areas for improvementDeveloping and implementing quality assurance...


  • Lisboa, Lisboa, Portugal Nielseniq Tempo inteiro

    Job Title: Senior Quality Assurance Automation SpecialistCompany Description: NielsenIQ is a leading provider of market research and analytics solutions. Our mission is to help companies innovate and succeed in a competitive market context.Job Description: We are seeking a skilled and experienced Senior Quality Assurance Automation Specialist to join our...


  • Lisboa, Lisboa, Portugal Manning Global Ag Tempo inteiro

    Job Title: Quality Assurance SpecialistJob Summary:Manning Global Ag is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will serve as a Subject Matter Expert (SME) for quality guidelines, evaluating and rating various content types, including audio, video, text, and photos. You will provide ratings with written...


  • Lisboa, Lisboa, Portugal Match Profiler Tempo inteiro

    Match Profiler is a leading Information Systems consulting firm with a strong presence in the national and international market since 1999. Our team is empowered with multidisciplinary competences and know-how in IT, which enables us to contribute, optimize, and move forward with our clients.Job Title: Senior Quality Assurance SpecialistWe are currently...


  • Lisboa, Lisboa, Portugal Arkadium Tempo inteiro

    Quality Assurance Automation SpecialistAt Arkadium, we strive to deliver exceptional quality in our games and applications. To achieve this goal, we are seeking a skilled Senior Quality Assurance Automation Specialist to join our team. The ideal candidate will have extensive experience in automation testing, with a strong focus on quality assurance. The...


  • Lisboa, Lisboa, Portugal Syone Tempo inteiro

    We are seeking a skilled Senior Quality Assurance Specialist to join our team at Syone. As a key member of our quality assurance team, you will play a crucial role in ensuring the quality and reliability of our software products through thorough testing and defect identification.Key Responsibilities:Review requirements and design specifications to understand...


  • Lisboa, Lisboa, Portugal Hovione Tempo inteiro

    Job Title: Quality Assurance SpecialistHovione is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and processes, ensuring compliance with Good Manufacturing Practices (GMP) and regulatory requirements.Key Responsibilities:Guarantee cGMP...


  • Lisboa, Lisboa, Portugal Noesis Portugal Tempo inteiro

    We are seeking a highly skilled Senior Quality Assurance Specialist to join our Quality Management team in Lisbon.Key Responsibilities:Develop and execute test plans to ensure software applications meet requirementsIdentify and report defects using test management toolsCollaborate with cross-functional teams to ensure high-quality software...

  • Quality Assurance Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Quality Assurance SpecialistAt Teleperformance Portugal, we're looking for a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our services by completing quality reviews and appeal reviews. You will also deliver quality feedback to our agents and execute actions to maintain...


  • Lisboa, Lisboa, Portugal Testronic Tempo inteiro

    OverviewTestronic is a leading provider of localization services for the gaming industry, and we are currently seeking a highly skilled Senior Localization Quality Assurance Specialist to join our team in Lisbon. In this role, you will be responsible for ensuring the highest quality of localized games, working closely with our development teams to identify...

  • Quality Assurance Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    **Quality Assurance Specialist**At Teleperformance, we're looking for a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you'll play a key role in ensuring the quality of our services.**Key Responsibilities:**Conduct quality reviews and appeal reviewsDeliver quality feedback to agents


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly skilled Senior Quality Assurance Specialist with expertise in the German language to join our client's team in Lisbon, Portugal.With a focus on delivering exceptional service excellence, this role is perfect for those who thrive in an international environment and have a passion for quality assurance.The ideal candidate will have...


  • Lisboa, Lisboa, Portugal Axianspt Tempo inteiro

    Job Title: Senior QA Automation SpecialistAbout the Role:We are seeking a talented Senior QA Automation Specialist to join our team at Axians. As a key member of our project, you will be responsible for designing, developing, and maintaining automated testing frameworks to ensure the highest quality of our products.Key Responsibilities:Design and develop...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    Quality Assurance SpecialistAre you passionate about driving continuous improvement and standardization of working procedures? Do you have a keen eye for detail and a knack for finding the root cause of performance issues? If so, we're looking for a Quality Assurance Specialist to join our team.Key Responsibilities:Complete daily quality reviews and appeal...