Automotive Technical Support Specialist
Há 7 dias
**Job Description**
We are seeking an experienced Technical Support Specialist to join our team in Portugal. As a key member of our technical support team, you will provide first-level technical assistance to customers via various communication channels.
Your responsibilities will include:
- Analyze technical problems with cars and/or light and heavy goods vehicles of all brands.
- Provide technical assistance to customers.
- Fulfill defined work instructions and escalation processes for all possible types of incidents.
You will work closely with our internal incident management system to track and resolve issues efficiently.
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