Customer Financial Services Representative

2 semanas atrás

Leça do Bailio, Porto, Portugal FedEx Tempo inteiro
About the Role

We are seeking a highly skilled Cash Application Specialist to join our team at FedEx. As a key member of our European team, you will be responsible for identifying and resolving discrepancies in cash receipts, ensuring accuracy and compliance with internal and external standards.

This is an exciting opportunity to optimize Customer Experience and Bad Debt while playing a critical role in supporting FedEx Strategic accounts.

Key Responsibilities
  • Investigate and resolve discrepancies in cash receipts, including missing or incorrect payment details, overpayments, underpayments, or unidentified payments.
  • Proactively communicate and share potential manual cash application upstream issues with the CFS Rep and BP specialist, providing detailed information and context to aid in their resolution.
  • Understand insourced Global customer account specifics and nuances to resolve cash application issues in a timely manner.
  • Provide input on policy modifications/enhancements as it relates to manual cash applications to increase auto match ratio and improve overall client journey.
Requirements
  • Background in Finance is advantageous.
  • Experience with Excel (Mandatory).
  • Ability to read, write and communicate in English in a business environment setting.
  • Ability to pay close attention to detail.
  • High degree of customer orientation.
  • Good Problem solving and analytical skills.
  • Keen to learn and approach subjects outside of comfort zone and propose suggestions for improvement.
What We Offer
  • Attractive compensation package.
  • Health Insurance for you and your family members (Optional).
  • Life Insurance (*applicable for FedEx positions with a permanent contract).
  • Pension Fund (*applicable for FedEx positions with a permanent contract).
  • Hybrid Working Model (2 days working from home and 3 days working at the office).
  • Training to get you started and on-the-job learning opportunities.
  • Extensive learning resources to further develop your skills and knowledge.
  • Tuition Assistance Program (*applicable for FedEx positions with a permanent contract).
  • Employee Assistance Program for you and your family in difficult life situations.
  • Employee reduced-rate shipping.
  • Great career opportunities.

  • Customer Financial Services Representative

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Financial Services Representative to join our European Ship-To-Collect Team. As a key member of our team, you will be responsible for supporting our European organization and largest customers in all matters related to cash application, invoice disputes, and collections.Key ResponsibilitiesResponsible...

  • Customer Financial Services Representative

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job Summary:We are seeking a highly skilled Customer Financial Services Representative to join our European Ship-To-Collect Team. As a key member of our team, you will be responsible for supporting our European organization and largest customers in all matters related to cash application, invoice disputes, and collections.Key Responsibilities:Responsible for...

  • Customer Financial Services Representative

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Financial Services Cash Apps Representative to join our team at FedEx. As a key member of our European team, you will be responsible for resolving cash application issues and ensuring accuracy, completeness, and compliance with internal and external standards.Key ResponsibilitiesIdentify and investigate...

  • Customer Financial Services Manager

    Há 3 horas

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job Title: Customer Financial Services ManagerAbout the Role:We are seeking a highly skilled and experienced Customer Financial Services Manager to join our team. As a Customer Financial Services Manager, you will be responsible for leading a team of financial services professionals to deliver exceptional customer service and drive business growth.Key...

  • Customer Financial Services Representative

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    About the RoleWe are seeking a highly skilled Cash Application Expert to join our European Ship-To-Collect Team. As a key member of our team, you will be responsible for supporting our European organization and largest customers in all matters related to cash application, invoice disputes, and collections.Key ResponsibilitiesResponsible for the completion of...

  • Customer Financial Services Representative

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    About the RoleWe are seeking a highly skilled Cash Application Expert to join our European Ship-To-Collect Team. As a key member of our team, you will be responsible for supporting our European organization and largest customers in all matters related to cash application, invoice disputes, and collections.Key ResponsibilitiesResponsible for the completion of...

  • Customer Financial Services Manager

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job Title: Customer Financial Services ManagerAt FedEx, we are seeking a highly skilled Customer Financial Services Manager to join our team. As a key member of our leadership team, you will be responsible for directing, coaching, and developing team leaders and team members to ensure they provide the highest possible service in a safe and compliant...

  • Customer Financial Services Manager

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job Summary:FedEx is seeking a highly skilled Customer Financial Services Manager to join our team. As a key member of our financial operations team, you will be responsible for directing, coaching, and developing team leaders and team members to ensure they provide the highest possible service in a safe and compliant operational environment.Key...

  • Customer Financial Services Manager

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    About the RoleWe are seeking a highly skilled Customer Financial Services Supervisor to join our European Ship-To-Collect Team. As a key member of our team, you will be responsible for providing day-to-day supervisory and coordination support to a team of operational and/or clerical employees, or contractors.Key ResponsibilitiesSupport the European...

  • Customer Financial Services Supervisor

    Há 5 dias

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job SummaryFedEx is seeking a highly skilled Customer Financial Services Supervisor to join our European Ship-To-Collect Team. As a key member of our team, you will be responsible for providing day-to-day supervisory and/or coordination support to a team of operational and/or clerical employees, or contractors.Key ResponsibilitiesProvide day-to-day...

  • Financial Services Specialist

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    {"title": "Financial Services Specialist", "description": "Financial Services SpecialistWe are seeking a highly skilled Financial Services Specialist to join our team at FedEx. As a key member of our financial operations team, you will be responsible for processing invoice adjustments for insourced Global customers in our systems.Key...

  • Financial Services Specialist

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Financial Services SpecialistWe are seeking a highly skilled Financial Services Specialist to join our team at FedEx. As a key member of our financial operations team, you will be responsible for processing invoice adjustments, maintaining accurate records, and proactively identifying and resolving billing discrepancies.Key Responsibilities:Process invoice...

  • Financial Services Resolution Specialist

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Financial Services Resolution Hub TeamWe are seeking a highly skilled and experienced professional to join our Financial Services Resolution Hub Team as a Financial Services Resolution Specialist. As a key member of our team, you will be responsible for executing complex transactions for NFC customers not supported by our BPO provider, providing guidance to...

  • Financial Services Resolution Specialist

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Financial Services Resolution Hub TeamWe are seeking a highly skilled and experienced professional to join our Financial Services Resolution Hub Team at FedEx. As a key member of our team, you will be responsible for executing complex transactions for NFC customers not supported by our BPO provider.Key Responsibilities:Execute complex transactions for NFC...

  • Financial Services Specialist

    1 semana atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job Summary:We are seeking a highly skilled Financial Services Specialist to join our team at FedEx. As a key member of our financial operations team, you will be responsible for processing invoice adjustments for insourced Global customers in our systems.Key Responsibilities:Receives and reviews supporting details from the CFS Rep for invoice...

  • Data Protection Specialist

    Há 6 dias

    Leça do Bailio, Porto, Portugal Linde Global Services Tempo inteiro

    Linde Global Services is seeking a highly skilled Data Protection Specialist to join our team. As a Data Protection Specialist, you will be responsible for ensuring the company's compliance with data protection regulations in the Iberian Peninsula.Key ResponsibilitiesProvide general assistance in complying with data protection regulations in the Iberian...

  • Sales Professional

    2 semanas atrás

    Leça do Bailio, Porto, Portugal AkzoNobel Tempo inteiro

    About AkzoNobelWe're a leading paints and coatings company with a rich history of innovation. Our portfolio of brands, including Dulux, International, Sikkens, and Interpon, is trusted by customers worldwide. We operate in over 100 countries, using our expertise to enhance everyday life. Our mission is to provide sustainable solutions and preserve the best...

  • Finance Center of Excellence Accountant

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    About the RoleWe are seeking a highly skilled Finance Center of Excellence Accountant to join our team at FedEx. As a key member of our finance team, you will play a critical role in driving financial excellence across the organization.Key ResponsibilitiesMonitor and analyze Purchase-to-Pay (PtP) performance at country and regional levels, identifying areas...

  • Cyber Security Specialist

    2 semanas atrás

    Leça do Bailio, Porto, Portugal Vestas Tempo inteiro

    Vestas: A Leader in Wind TechnologyVestas is a world-renowned leader in wind technology, driving innovation in the wind power industry. We're seeking a skilled Cyber Security Specialist to join our team and contribute to the development of secure and maintainable OT solutions.ResponsibilitiesProvide architectural guidance for our team, ensuring the...

  • Marketing Specialist

    2 semanas atrás

    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    {"title": "Marketing Specialist", "description": "Service Design ExpertiseWe are seeking a skilled Marketing Specialist to join our team at FedEx, a global leader in transportation and logistics. As a Marketing Specialist, you will play a key role in developing and implementing marketing strategies that drive business growth and customer engagement.Key...