Customer Financial Services Representative

Há 1 mês


Leça do Bailio, Porto, Portugal FedEx Tempo inteiro
About the Role

We are seeking a highly skilled Cash Application Expert to join our European Ship-To-Collect Team. As a key member of our team, you will be responsible for supporting our European organization and largest customers in all matters related to cash application, invoice disputes, and collections.

Key Responsibilities
  • Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
  • Identifies anomalies as they arise and uses judgment based on rules and procedures to resolve.
  • May escalate complex issues to senior team members.
Requirements
  • Required experience in collections and disputes, contact with customers, and root cause analysis.
  • Skills required: accuracy and attention to detail, Microsoft Office and PC skills, numerical skills, team working skills, written and verbal communication skills.
  • Languages: English is mandatory, and other desired languages are German, French, Italian, and Spanish.
What We Offer
  • Attractive compensation package.
  • Training to get you started and on-the-job learning opportunities.
  • Extensive learning resources to further develop your skills and knowledge.
  • Tuition Assistance Program (applicable for FedEx positions with a permanent contract).
  • Employee Assistance Program for you and your family in difficult life situations.
  • Employee reduced-rate shipping.
  • Great career opportunities.
About FedEx

FedEx is one of the world's largest express transportation companies, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers.



  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers.We are looking for a skilled Financial Services Representative to join our European Ship-To-Collect Team. As a key...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    About the Role:FedEx is seeking a Customer Financial Services Representative to support the European Ship-To-Collect Team in all matters related to cash application, invoice disputes, and collections. This role requires a strong background in finance collections and invoice disputes, with excellent analytical and problem-solving skills.Key...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job Title: Customer Financial Services ManagerAbout the Role:We are seeking a highly skilled and experienced Customer Financial Services Manager to join our team. As a Customer Financial Services Manager, you will be responsible for leading a team of financial services professionals to deliver exceptional customer service and drive business growth.Key...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    As a Customer Financial Services Director at FedEx, you will play a crucial role in ensuring the financial well-being of our customers.Job Responsibilities:Direct and manage teams to ensure timely and accurate financial servicesDevelop and implement strategies to improve customer satisfaction and retentionCollaborate with cross-functional teams to resolve...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    FedEx is a global leader in the express transportation industry, delivering exceptional service to customers worldwide. We are committed to providing a dynamic and inclusive work environment that fosters growth and development for our team members.The Customer Financial Services Director will play a critical role in leading our financial services team,...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    About FedExFedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day.About the RoleYou will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    As a Customer Financial Services Supervisor, you will play a pivotal role in the European Ship-To-Collect Team, supporting the European organization and its largest customers with cash application, invoice disputes, and collections.This position involves providing day-to-day supervisory support to a team of operational and/or clerical employees, or...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job Summary:FedEx is seeking a highly skilled Customer Financial Services Manager to join our team. As a key member of our financial operations team, you will be responsible for directing, coaching, and developing team leaders and team members to ensure they provide the highest possible service in a safe and compliant operational environment.Key...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    About the Role:At FedEx, we're seeking a highly skilled Customer Financial Services Manager to join our team. This role will be responsible for directing, coaching, and developing a team of leaders and members to provide exceptional service in a safe and compliant operational environment.Key Responsibilities:Directing, coaching, and developing team leaders...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job SummaryFedEx is seeking a highly skilled Customer Financial Services Supervisor to join our European Ship-To-Collect Team. As a key member of our team, you will be responsible for providing day-to-day supervisory and/or coordination support to a team of operational and/or clerical employees, or contractors.Key ResponsibilitiesProvide day-to-day...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    We are seeking a highly skilled Financial Services Operations Manager to join our European Ship-To-Collect Team. As a key member of our team, you will be responsible for providing day-to-day supervisory and coordination support to operational and clerical employees or contractors.This role involves managing the completion of team tasks and delegated...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Financial Services Resolution Hub TeamWe are seeking a highly skilled and experienced professional to join our Financial Services Resolution Hub Team as a Financial Services Resolution Specialist. As a key member of our team, you will be responsible for executing complex transactions for NFC customers not supported by our BPO provider, providing guidance to...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job DescriptionWe are seeking an experienced Senior Manager of Customer Financial Services Operations to join our team. In this role, you will be responsible for leading a team of finance professionals in delivering exceptional customer service and driving business growth.Key Responsibilities:Direct and coach a team of finance leaders to ensure they provide...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    About the RoleWe're seeking a skilled Financial Services Resolution Specialist to join our team at FedEx.Key ResponsibilitiesExecute complex transactions for NFC customers not supported by BPO providers.Provide guidance to BPO providers on issue resolution to facilitate transaction execution.Develop and communicate mitigation plans for identified...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    OverviewFedEx is the largest express transportation company in the world, connecting more than 220 countries and territories.We work every moment to deliver the most important package of someone's day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers.Schedule - daily shift Monday to...

  • Customer Experience Manager

    3 semanas atrás


    Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job DescriptionWe are seeking a seasoned Marketing Specialist - LOYALTY AND REWARDS to join our dynamic Marketing team at FedEx.OverviewFedEx is the largest express transportation company in the world, connecting over 220 countries and territories. As a leader in technology solutions and digital innovation, we deliver critical packages and provide valuable...

  • Technical Support Specialist

    2 semanas atrás


    Leça do Bailio, Porto, Portugal Generix Group Tempo inteiro

    Generix Group is a leading provider of innovative solutions for the Costumer Support Department.We are currently seeking a highly skilled Technical Support Specialist - Customer Engagement to join our team in Centro Empresarial Lionesa.The successful candidate will be responsible for providing technical assistance to our clients 24/7, ensuring seamless...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Customer Experience Design Manager to lead our team in creating exceptional, customer-centric experiences across all touchpoints.Key Responsibilities:Oversee the development of innovative strategies and designs that enhance customer satisfaction, loyalty, and engagement.Collaborate closely with cross-functional...


  • Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

    {"header": "Marketing Specialist Role at FedEx","subsection1": "About the Opportunity","text1": "FedEx, the world's largest express transportation company, is seeking a talented Marketing Specialist to join its team. As a leading innovator in technology solutions and digital services, we're committed to delivering exceptional customer experiences across our...


  • Leça do Bailio, Porto, Portugal AkzoNobel Tempo inteiro

    About AkzoNobelWe are a leading paints and coatings company that has been shaping the world for over a century. Our portfolio of brands, including Dulux, International, Sikkens and Interpon, is trusted by customers worldwide.Our team is dedicated to providing sustainable solutions and preserving the best of what we have today, while creating an even better...