Customer Financial Services Representative
1 semana atrás
About FedEx
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day.
About the Role
You will be a member of the European Ship-To-Collect Team, supporting the European organization and our largest customers in all matters related with cash application, invoice disputes and collections.
Key Responsibilities
- You will be responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
- Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve.
- For complex issues, may escalate to senior team members.
Requirements
- Background in Finance is advantageous.
- Experience with Excel (Mandatory).
- Ability to read, write and communicate in English in a business environment setting. Other desired languages are German, French, Italian, Spanish (B2 Level).
- Ability to pay close attention to detail.
- High degree of customer orientation.
- Good Problem solving and analytical skills.
- Keen to learn and approach subjects outside of comfort zone and propose suggestions for improvement.
About the Benefits
At FedEx, we offer an attractive compensation package, health insurance for you and your family members (Optional), life insurance, pension fund, hybrid working model, training to get you started and on-the-job learning opportunities, extensive learning resources to further develop your skills and knowledge, tuition assistance program, employee assistance program, employee reduced-rate shipping, and great career opportunities.
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