Customer Financial Services Representative

2 semanas atrás


Leça do Bailio, Porto, Portugal FedEx Tempo inteiro

About the Role:
FedEx is seeking a Customer Financial Services Representative to support the European Ship-To-Collect Team in all matters related to cash application, invoice disputes, and collections. This role requires a strong background in finance collections and invoice disputes, with excellent analytical and problem-solving skills.

Key Responsibilities:
• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards.
• Identifies anomalies as they arise and uses judgment based on rules and procedures to resolve complex issues.
• Collaborates with senior team members to resolve complex issues and escalates as necessary.

Requirements:
• 3+ years of experience in finance collections and invoice disputes.
• Excellent analytical and problem-solving skills.
• Strong attention to detail and ability to work accurately under pressure.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a remote team.

Why FedEx:
FedEx is a global leader in the transportation and logistics industry. We value our employees and offer a range of benefits and opportunities for growth and development. We are committed to diversity, equity, and inclusion, and strive to create a workplace that is welcoming and inclusive for all.



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