Customer Service Representative
3 semanas atrás
Job Summary
We are seeking a multilingual Customer Service Representative to join our team in Portugal. As a Customer Service Representative, you will provide support to customers by responding to inbound requests via various channels.
Key Responsibilities
- Provide customer support via social media, chats, emails, and calls
- Handle subscription, invoicing, and technical issues queries
- Record customer interactions and transactions
- Ensure excellent customer satisfaction
Requirements
- Native French speaker with good English skills (B2 minimum)
- Based in Portugal (below Coimbra to Algarve)
- Motivated and committed to work
- Good writing skills in French
- Team player with experience in Customer Service
What We Offer
- Full-time job with 6 months temporary contract
- Salary: 890€ gross per month + performance-related bonus up to €100 monthly + meal voucher of 7,23€ per working day
- Rotative shifts from Monday to Sunday between 8AM and 9PM
About Us
Started by 2 French entrepreneurs in 2000, our company has become an international Customer Experience Specialist with a global presence and over 50,000 employees. Our international hub in Lisbon takes care of customer service experiences on behalf of progressive brands from the Travel and Tourism Industry.
Blu Selection is an international recruitment company dedicated to connecting international candidates and companies.
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