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Customer Service Representative in Multicultural Environment

Há 1 mês


Lisboa, Lisboa, Portugal Atlean World Tempo inteiro

Atlean World is an International HR SaaS Consultant company, aiming to promote multicultural environments as the new reality.

We specialize in multilingual markets, making the candidate's recruitment journey smoother and more enjoyable.

The role offers a great work experience in Lisbon, Portugal for an Account Support Specialist position.

This job provides an excellent opportunity for professional and personal growth:

  • Lisbon offers a unique blend of traditional and modern culture.
  • You will represent a global brand, contributing to its success.
  • Fast-track career development opportunities are available.

Your day-to-day tasks in this role will include:

  • As an Account Support Specialist:

Managing the end-to-end order process and resolving complex issues.

Maintaining customer satisfaction by providing timely and effective solutions.

Supporting customers through phone and email communication.

To be successful in this role, you will need:

  • Fluent Italian and English language skills.
  • Previous customer service experience.
  • Tech savviness, with an interest in the latest technological advancements.
  • Customer-facing skills, with experience being a plus.

Becoming part of our team offers several benefits:

  • A chance to live and work in Lisbon, immersing yourself in a multicultural environment.
  • A 12-month renewable contract, providing stability and growth opportunities.
  • Competitive salary and meal vouchers.