Customer Service Representative
2 semanas atrás
Are you ready to take your career to the next level in one of Europe's most vibrant cities? Work International offers an exciting opportunity for a Finnish Customer Support Agent to join our dynamic team in sunny Lisbon
About the JobWe are seeking a highly skilled and fluent Finnish speaker to provide exceptional customer service to clients from around the world. As a Customer Support Agent, you will be responsible for handling customer inquiries via email, chat, and phone in a friendly, effective, and professional manner.
- Be creative, friendly, and solution-oriented with customers and colleagues
- Understand the need to meet expectations, rise above them, and go that extra mile for customers
- Show a flexible approach to working in a changing and fast-growing environment
- Work with some of the world's most respected brands
To succeed in this role, you will need:
- To be fluent (C2 level) in the Finnish language
- Good knowledge of English (B1-B2 level) required
- Computer skills (basic skills mandatory, advanced skills like coding preferential)
- Good analytic skills and logical thinking
- Excellent communication skills: verbal, written, listening skills
- Proactive and quick learner, able to adapt and continuously evolving needs to help clients grow their business on the advertising platform
- Ability to multitask and work under pressure
- EU citizenship or work permit for Portugal
As a valued member of our team, you can expect:
- A competitive fixed monthly salary of €2500 plus bonus
- A complete relocation package, including refunded airline ticket and free accommodation in our company apartment throughout employment
- Free Portuguese language lessons to help you settle into life in Lisbon
- Private Health Insurance to ensure your well-being
- Professional growth development opportunities to enhance your skills and career prospects
- Special HR team organizing events, sports tournaments, parties, and trips to make your experience even more enjoyable
- Free support from the Employee Relations department during the hiring process
Living in Portugal offers many advantages, including a warm climate, stunning natural beauty, a low crime rate, and a relatively low cost of living. You'll also enjoy a high standard of living, excellent healthcare, and a welcoming community.
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