Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Work International Tempo inteiro
Unlock a World of Opportunities in Lisbon

Are you ready to take your career to the next level in one of Europe's most vibrant cities? Work International offers an exciting opportunity for a Finnish Customer Support Agent to join our dynamic team in sunny Lisbon

About the Job

We are seeking a highly skilled and fluent Finnish speaker to provide exceptional customer service to clients from around the world. As a Customer Support Agent, you will be responsible for handling customer inquiries via email, chat, and phone in a friendly, effective, and professional manner.

  • Be creative, friendly, and solution-oriented with customers and colleagues
  • Understand the need to meet expectations, rise above them, and go that extra mile for customers
  • Show a flexible approach to working in a changing and fast-growing environment
  • Work with some of the world's most respected brands
Requirements

To succeed in this role, you will need:

  • To be fluent (C2 level) in the Finnish language
  • Good knowledge of English (B1-B2 level) required
  • Computer skills (basic skills mandatory, advanced skills like coding preferential)
  • Good analytic skills and logical thinking
  • Excellent communication skills: verbal, written, listening skills
  • Proactive and quick learner, able to adapt and continuously evolving needs to help clients grow their business on the advertising platform
  • Ability to multitask and work under pressure
  • EU citizenship or work permit for Portugal
What We Offer

As a valued member of our team, you can expect:

  • A competitive fixed monthly salary of €2500 plus bonus
  • A complete relocation package, including refunded airline ticket and free accommodation in our company apartment throughout employment
  • Free Portuguese language lessons to help you settle into life in Lisbon
  • Private Health Insurance to ensure your well-being
  • Professional growth development opportunities to enhance your skills and career prospects
  • Special HR team organizing events, sports tournaments, parties, and trips to make your experience even more enjoyable
  • Free support from the Employee Relations department during the hiring process
Benefits of Working in Portugal

Living in Portugal offers many advantages, including a warm climate, stunning natural beauty, a low crime rate, and a relatively low cost of living. You'll also enjoy a high standard of living, excellent healthcare, and a welcoming community.



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