Spanish Speaking Support Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Cross Border Talents is looking for a Spanish Speaking Support Specialist to join our team in Lisbon. As a global customer care professional, you will play a vital role in providing exceptional customer support to our clients.

The successful candidate will have 1 year of experience in a call center environment and be fluent in Spanish with excellent communication skills. You will be responsible for resolving customer inquiries, complaints, and issues in a timely and professional manner, maintaining a high level of customer satisfaction by delivering accurate and efficient solutions.

Key responsibilities include:

  • Providing customer support via phone, email, and chat in Spanish.
  • Resolving customer inquiries, complaints, and issues in a timely and professional manner.
  • Maintaining a high level of customer satisfaction by delivering accurate and efficient solutions.
  • FOLLOWING UP WITH CUSTOMERS TO ENSURE THEIR ISSUES ARE FULLY RESOLVED.

To succeed in this role, you will need to possess strong problem-solving skills and a customer-focused mindset. You should also be able to work in a fast-paced environment and handle multiple tasks simultaneously. Proficiency in using CRM systems and Microsoft Office tools is essential.

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you meet the requirements and are passionate about delivering exceptional customer service, please apply.



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