Software Engineering Leader at Talkdesk 2

2 semanas atrás


Lisboa, Lisboa, Portugal Talkdesk 2 Tempo inteiro

Unlock Transformational Growth as a Senior Software Engineer I

Are you ready to embark on a journey of innovation and disruption? As a Senior Software Engineer I at Talkdesk 2, you will be part of a team that is redefining the customer experience and making the impossible possible for companies globally.

We champion an inclusive and diverse culture representative of the communities in which we live and serve. Our commitment to giving back to our community is evident through volunteering our time, supporting non-profits, and minimizing our global footprint. Every day, thousands of employees, customers, and partners worldwide trust us to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by influential research organizations, including Gartner and Forrester. With $498 million in total funding and a valuation of over $10 Billion, now is the perfect time to be part of the Talkdesk 2 legacy and accelerate our success in this new decade of transformational growth.

We operate based on FAST principles: Focus + Accountability + Speed = Talkdesker. These guiding principles drive us to achieve greatness and make the impossible possible.

As a key member of our Engineering team, you will follow a micro-service architecture approach to build the next generation of Talkdesk 2. Vertical teams are responsible for all decisions under their services. We promote agile and collaborative practices through Agile Coaches and pair programming, ensuring that every line of code meets our high standards. Knowledge is the true authority here, not position, and we treat others with respect, deference, and patience.

We're seeking software engineers like you to join a team of amazing developers who are disrupting an industry. If you love APIs, databases, messaging, and open source, and crave great challenges that will make you feel awesome once solved, then this role is perfect for you.

The job involves:

  • Working independently and collaboratively to develop the best product on the market.
  • Implementing a scalable, stable, and user-friendly product that can handle current capacity and future growth.
  • Contributing to a modern agile software engineering environment with source code control, dev/stage/prod release cycle, extensive testing, and continuous deployment.
  • Solving challenging technical problems and putting your skills to the test every day.
  • Developing and maintaining microservices and APIs.
  • Engaging with the Product team and other engineering teams to ensure solutions meet requirements.

Requirements and Qualifications

To excel in this role, you should have:

  • A BS/MS degree in Computer Science, Applied Math, or an Engineering area.
  • Expertise in Microservices, AWS, Java, Python, JavaScript, React, Spring Boot, Data streaming technologies, APIs, Messaging queues, Caches, CI/CD, and Telemetry.
  • Proficiency in telecom protocols (e.g., SIP, VoIP, WebRTC) and industry standards.
  • Experience with one or more database technologies (e.g., PostgreSQL, MySQL, MongoDB).
  • Experience with Docker/Kubernetes container technologies.
  • Passion for producing clean, standards-compliant, secure code.
  • Fearless about learning new technologies and technical approaches to application development.

Benefits

At Talkdesk 2, we offer a competitive salary and benefits package, including a base salary of $$150,000 - $200,000 per year, depending on experience. This figure may vary based on individual qualifications and location. Additionally, we provide opportunities for professional growth, a dynamic work environment, and a chance to be part of a cutting-edge technology company.

About Us

Talkdesk 2 is a cloud contact center leader committed to delivering a better way to great experiences. We believe in inclusivity, diversity, and genuine acceptance. Our mission is to empower a new kind of customer hero through innovative software solutions, and we welcome individuals from all backgrounds to join our team.



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