German Speaking Customer Consultant for Netflix

3 semanas atrás


Porto, Porto, Portugal Speakit Jobs Tempo inteiro

Are you a German speaker looking for a challenging role in customer support?
We are seeking a German Customer Support Consultant to join our dynamic team at Netflix.
As a key member of our team, you will be responsible for communicating with subscribers through chat and phone, answering how-to questions about payment, troubleshooting streaming and content issues, and assisting subscribers with navigating on Netflix.
Requirements include excellent communication skills in German, C1/C2 level, English skills, a Bachelor's degree (preferred), and minimum 6 months of relevant customer care experience.
As a customer support specialist, you will have the opportunity to work in a multicultural environment, receive training and familiarization, and grow in a multinational company.
Benefits include an excellent salary, 14 salaries per year, a monthly performance bonus (up to 145€ gross), a relocation package, and a work-from-home policy in Athens.
Apply for this role by submitting your CV in English.



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