German-Speaking Customer Support Specialist

Há 7 dias


Porto, Porto, Portugal Cross Border Talents Tempo inteiro
Customer Support Role in Porto

We are seeking a highly skilled German-speaking customer support agent to join our team in Porto, Portugal. As a key member of our customer engagement team, you will be responsible for providing exceptional support to clients of a well-known financial institution.

Key Responsibilities:
  • Respond to customer inquiries via phone, chat, and email
  • Provide detailed information on financial products and marketing campaigns
  • Assist with card services and schedule appointments
  • Support marketing initiatives and answer customer inquiries
What We Offer:
  • Competitive performance and language bonuses
  • Meal allowance and health insurance
  • Paid training programs and long-term career growth opportunities
Relocation Package:
  • Up to €700 relocation reimbursement
  • Four weeks of hotel accommodation in Porto
Requirements:
  • Fluency in German (C2) and English (B2)
  • Valid work permit for Portugal
  • Ability to start immediately
  • Customer service experience preferred but not required

This is an excellent opportunity to join a global leader in customer engagement services and make a meaningful impact in a fast-paced and collaborative environment.



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