Director of Pain Management Operations
4 semanas atrás
Sword Health is a pioneering end-to-end platform dedicated to freeing two billion people from pain. By leveraging cutting-edge technology, we have achieved a 62% reduction in pain and a 60% decrease in surgery intent among our 2,500+ enterprise clients across three continents. Our innovative approach has earned us the majority of industry patents, with a win rate of 70% in competitive evaluations. We have secured over $300 million in funding from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures. As a recognized Forbes Best Startup Employer in 2023, we prioritize creating a mission-driven environment that attracts and retains the best talent.
Our MissionWe are on a mission to build a pain-free world powered by technology and enhanced by people, accessible to all. Our recent valuation of $2 billion reflects our commitment to hyper growth and expansion. We seek individuals who share our passion, commitment, and energy to help scale our impact.
The RoleAs Director of Pain Management Operations, you will play a critical role in driving the growth and scale of Sword Move, a new business line at Sword Health. You will lead our team of Physical Therapists, CX, and operational strategy, focusing on optimizing processes for efficiency and effectiveness as we expand. This position requires a player-coach mentality, with equal enthusiasm for leading and managing as optimizing and building. Experience in results-driven environments or startups is essential, given the cross-functional nature of this role, involving collaboration with the GM, Engineering, Product, Support, Supply Chain, and Sales/Business Development teams.
Key Responsibilities- Scale our Operations team of Physical Therapists to meet growing demand, ensuring accurate forecasting and FTE capacity adjustments as needed.
- Data analysis and reporting: Establish key performance indicators (KPIs) and allocate resources to optimize performance and growth, monitoring, analyzing, and reporting on KPIs to inform operational and product strategies.
A highly competitive salary of $120,000 - $150,000 annually, commensurate with experience, plus benefits that include comprehensive health insurance, retirement savings plan, generous paid time off, and opportunities for professional growth and development. Join our team and contribute to shaping a pain-free future for millions worldwide.
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