Medical Information Specialist with Global Safety Expertise
Há 3 dias
At IQVIA, we are committed to making a meaningful impact on human health. Our Safety Operations team plays a crucial role in designing, building, and executing end-to-end safety solutions for major pharmaceutical companies worldwide. Our mission is to create a safer world through data-driven insights and expert services.
Job OverviewThis position offers an exciting opportunity to join our international team of medical information specialists as a Medical Information and Adverse Event Intake Specialist with French and English language skills. You will be at the forefront of patient safety, working closely with healthcare professionals and patients to provide timely support and guidance.
The ideal candidate will possess excellent written and verbal communication skills in English and French, as well as knowledge of additional foreign languages such as Italian or Greek. A strong attention to detail, organizational skills, and ability to work effectively in a team environment are essential for success in this role.
Main Responsibilities- Provide phone support to healthcare professionals and patients, responding to medical inquiries, adverse events, and product quality complaints.
- Establish and maintain effective team communications, providing regular feedback to management on project metrics and successes.
- Participate in training across lifecycle safety service offerings and contribute to the implementation of new initiatives and process efficiencies.
- Bachelor's Degree in a Life Science is required.
- Excellent written and verbal skills in English (minimum C1 level) and French language (native/C2 level).
- Knowledge of additional foreign language (Italian and/or Greek) minimum C1 level.
- Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
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