Healthcare Customer Support Specialist
3 semanas atrás
Job Summary
As a Customer Support for Healthcare, you will be responsible for assisting customers with their queries and concerns regarding our product. You will also be required to inform and educate customers about the functions of the device and safety features. Additionally, you will support customers with questions about shipping, return, exchange policy, and payment transactions. You will actively participate in the optimization activities related to all customer service processes.
Key Responsibilities
Fluent written and verbal communication skills in German
Good level of English written and spoken (C1 level)
Willingness to start an international experience - work abroad
Ability to handle sensitive information as a Customer Support for Healthcare
Excellent communication and interpersonal skills
Team spirit
Experience in telephone customer service (preferred)
Benefits
International career in a multicultural environment
Possibility of cooperation with the leaders in various industries
Intensive training and familiarization phase
Respectful and inclusive environment
A wealth of opportunities to progress and move business areas projects
Flexibility & Work/life balance as a Customer Support for Healthcare
Ample opportunity to grow and evolve within our organization
Accommodation in a room of a Teleperformance apartment
Initial flight expenses refund
Free annual flight to the homeland
Health Insurance since day one in the company
Free Portuguese language courses, water sports, soft trekking and much more
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