Key Performance Manager for Luxury Dining Experience
2 semanas atrás
Company Overview
We are a luxurious lifestyle hotel in Lisbon's Baixa district, set to become the second Hyatt-branded hotel in the city. Our unique Urban Resort concept offers 170 guestrooms and private suites, allowing guests to fully immerse themselves in the local culture.
Salary
The estimated annual salary for this role is €60,000 - €80,000, depending on experience.
Job Description
We are seeking an experienced Key Performance Manager to oversee the day-to-day operations of our Lounge, Restaurant, and In-Room Dining outlets. As a Key Performance Manager, you will be responsible for ensuring smooth service, enhancing guest satisfaction, and managing the overall performance of the outlets.
Required Skills and Qualifications
To succeed in this role, you will need:
- A strong restaurant background in luxury settings
- Multiple outlets management experience, preferably with multiple meal periods from breakfast to dinner
- Experience in developing concepts with a focus on quality and menu development
- A strong beverage background and knowledge of F&B operations, service standards, and menu development
- Excellent leadership abilities, communication, and interpersonal skills
- In-depth knowledge of point-of-sale (POS) systems, inventory management, and basic financial reporting
- Strong problem-solving skills and a guest-centric approach
- Proficiency in Portuguese language
Benefits
We offer a range of benefits, including:
- Long-term career growth opportunities
- A motivated and connected team
- 12 complimentary nights (per year) in other Hyatt properties around the world, as well as colleague rates and discounts
- A company that truly cares about its employees and guests
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