Luxury Service Manager

Há 1 mês


Lisboa, Lisboa, Portugal Quintessentially Tempo inteiro

Quintessentially Portugal is seeking a highly skilled Luxury Service Manager to provide exceptional service to its discerning clients in Lisbon. Key responsibilities include:

  • Delivering personalized lifestyle management services through expert advice and insider access.
  • Promoting luxurious experiences and creating lifelong memories.
  • Ensuring seamless client experiences through meticulous attention to detail and exceptional communication skills.
  • Assisting clients with day-to-day needs, including travel, dining, events, and other lifestyle requirements.
  • Driving up-selling opportunities and embodying the company's values as a full-time ambassador.
  • Managing client relationships with sensitivity and discretion, while fostering trust and loyalty.

Requirements include passion for delivering exceptional customer service, a deep understanding of client needs, and the ability to navigate complex situations with ease. A background in hospitality, customer service, or luxury travel is highly valued, as well as fluency in English and Portuguese, with French a plus.

As a Luxury Service Manager, you will be an integral part of the Quintessentially team, working closely with clients to deliver bespoke experiences that exceed their expectations. If you possess a mature approach, a proactive attitude, and a commitment to excellence, we encourage you to apply for this exciting opportunity.



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