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Luxury Hotel Operations Manager
Há 1 mês
Meliá Hotels International S.A. is a global hospitality company where diversity and inclusion are critical to our success.
Job Description:We are seeking an experienced Luxury Hotel Operations Manager to join our team in Portugal.
About the Role:
- As a Luxury Hotel Operations Manager, you will be responsible for ensuring the highest standards of cleanliness and presentation are met in all areas of the hotel.
- You will supervise and coordinate the activities of the housekeeping staff, achieving efficient guest satisfaction in compliance with the highest standards.
- A key aspect of this role is to assist in planning and assigning daily tasks, including inventory management of supplies and equipment.
- You will perform regular inspections of rooms and common areas to ensure the highest standards of cleanliness and housekeeping are maintained.
- Additionally, you will coordinate with other departments to address guest needs and requests in an efficient manner.
- This role also involves managing and resolving issues or complaints related to the cleanliness and maintenance of rooms or common areas.
- You will train and develop housekeeping staff, ensuring they are trained in hotel policies and procedures.
- Furthermore, you will ensure compliance with health and safety standards in all work areas.
- Your leadership skills will be essential in evaluating staff performance and providing constructive feedback.
- We are looking for someone who can lead by example, demonstrating a high level of Portuguese and good English, as well as a strong background in hospitality.
About Meliá:
Meliá is a global company that values diversity and inclusion. We believe in creating a warm, welcoming, and inclusive environment for all employees.
Our company offers flexible remuneration, exclusive discounts, and a focus on active and healthy lifestyles. If you are passionate about hospitality and have what it takes to lead a luxury hotel operations team, we encourage you to apply.
What We're Looking For:
- Minimum 2/3 years of experience in a similar role.
- Excellent leadership, personnel management, and decision-making skills.
- Quality and customer service oriented.
Salary:
The estimated annual salary for this position is €45,000 - €60,000 depending on experience.
