Hotel Operations Manager

Há 4 dias


Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiro
Key Responsibilities

We are seeking a highly skilled and experienced Hotel Operations Manager to oversee the day-to-day activities of our hotel. The successful candidate will be responsible for ensuring that all hotel operations run smoothly and efficiently, with a focus on delivering exceptional customer service.

Job Description

Salary: €45,000 - €60,000 per annum

The Hotel Operations Manager will be responsible for managing a team of staff, including housekeeping, front desk, and maintenance personnel. This will involve planning and assigning tasks, providing training and development opportunities, and conducting regular inspections to ensure high standards of cleanliness and presentation.

In addition to managing staff, the Hotel Operations Manager will also be responsible for coordinating with other departments, such as food and beverage and sales, to ensure seamless delivery of services to guests. This will involve resolving any issues or complaints related to the cleanliness and maintenance of rooms or common areas, and ensuring compliance with health and safety standards in all work areas.

Requirements
  • Minimum 2-3 years of experience in a similar role
  • High level of English language proficiency
  • Degree in Hospitality or related field
  • Leadership, personnel management, and decision-making skills
  • Quality and customer service orientation
About Us

Meliá Hotels International S.A. (Meliá) is a global hospitality company that operates a portfolio of luxury hotels around the world. We are committed to providing exceptional customer service and creating unforgettable experiences for our guests.


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