Operations Transformation Specialist
1 semana atrás
Sword Health, a pioneering digital healthcare company, is on a mission to revolutionize pain management and reduce U.S. healthcare costs by $70B.
As an Operations Associate at Sword Health, you will play a leading role in Thrive, our core vertical, and be responsible for:
Data-Driven Decision Making
Conducting in-depth data analysis to identify opportunities for program improvement and leveraging your strong analytical and problem-solving skills.
Process Optimization
Designing and implementing new processes and training standards to elevate program quality and consistency.
Key Performance Indicators (KPIs)
Owning our main member engagement KPIs and striving to achieve our ambitious goals with grit and perseverance.
Cross-Functional Collaboration
Collaborating with cross-functional teams, including Product, Data Science, and Customer Success, to align operations strategies with organizational goals.
A background in a highly quantitative field, such as engineering, data analytics, mathematics or economics.
2+ years of experience in data analytics, consulting, banking or a fast-growing startup.
Extensive experience on Looker, SQL and Google Sheets and, ideally, in programming.
Demonstrated ability to independently lead complex projects with cross-functional teams, delivering measurable impact.
A strong bias towards execution, a hands-on approach and the ability to adapt quickly as priorities shift.
Sound critical-thinking, sharp analytical ability and clear communication skills.
A proactive, self-start attitude that allows you to drive change independently.
The estimated salary for this position is around $120,000 - $150,000 per year, depending on location and experience.
In addition to a competitive salary, we offer:
Benefits and Perks
Health, dental and vision insurance
Meal allowance
Equity shares
Remote work allowance
Flexible working hours
Work from home
Unlimited vacation
Snacks and beverages
English class
Unlimited access to Coursera Learning Platform
We are looking for individuals who share our passion for making a significant difference on a massive scale and are ready to join a talented team of professionals who are shaping the future of healthcare.
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