Customer Service Representative

1 dia atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Company Overview

Headhunt International is a leading recruitment agency providing excellent opportunities for experienced customer service and technology enthusiasts to work with the world's top tech leaders. Our client offers a great chance to experience working in the world of computer software, consumer electronics, personal computers, and online platforms.

Salary and Benefits

We offer a competitive monthly salary, 2 extra salaries per year, healthcare benefits, and numerous other discounts. You will also receive complete support to help you ease your relocation to Greece, including flight tickets expenses, hotel accommodation, and support with the house searching process at no cost to you.

Job Description

As a Customer Service Representative, you will be responsible for identifying customers' needs and delivering appropriate solutions, including sales. You will guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner. Your tasks will include assisting customers to place an order and related issues, answering customers' inquiries, and troubleshooting or escalating technical issues that they face and assist customers with account issues.

Required Skills and Qualifications

To succeed in this role, you will need fluent Slovenian and English, excellent communication skills, and sales experience with consumer products and services. Technical research skills to troubleshoot customer problems and advanced internet research skills are also essential. We are looking for an empathetic soul with the communication skills that match, a positive and adventurous attitude, and a sponge that is willing to soak up all the knowledge and experience we offer.

Benefits

In addition to the above-mentioned salary and benefits, you will have access to professional growth & development opportunities, special events as well as community & social responsibility initiatives. You will also enjoy free online Greek language courses and work in state-of-the-art premises with relaxing break areas. Our company is a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.



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