French Speaking Customer Service Representative
Há 5 dias
As a French-Speaking Customer Service Representative, you will be responsible for providing technical support to clients in a fast-paced, multilingual environment. Our ideal candidate possesses excellent communication skills, both written and verbal, and is proficient in English (B2 or higher). A C2 level in French or higher is required, along with prior experience in customer service or technical support, although this is not mandatory.
Responsibilities Include:
- Providing top-notch support to French-speaking clients with technical website issues.
- Troubleshooting and resolving problems related to website setup, configuration, and functionality.
- Assisting clients with technical processes to ensure they can effectively use website features.
- Logging customer interactions in the CRM system for accurate tracking and follow-up.
- Evaluating complex issues and escalating them to relevant teams when necessary.
What We Offer:
- A competitive salary of 1,251.84 gross euros per month.
- Comprehensive health and life insurance from day one.
- Career growth opportunities with ongoing training and internal promotion chances.
- Daily meal allowance of 7.00 euros per day.
- Monthly transportation support for commuting.
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