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We are seeking an experienced Health Manager to join our team in Lisbon, Portugal. As a Health Manager, you will be responsible for managing and supporting policyholders and healthcare professionals.
The ideal candidate will have a strong understanding of insurance policies and procedures, as well as excellent customer service skills. You will be the primary point of contact for clients, handling inquiries and resolving issues in a timely and professional manner.
Responsibilities include advising policyholders on their insurance coverage, processing claims, and maintaining accurate records. You will also be responsible for communicating with healthcare professionals and stakeholders to resolve issues and improve services.
To succeed in this role, you will need strong analytical and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Advise and support policyholders on their insurance coverage.
- Process claims and maintain accurate records.
- Communicate with healthcare professionals and stakeholders to resolve issues and improve services.
- Maintain up-to-date knowledge of insurance policies and procedures.
Education and Experience:
- Bachelor's degree (Bac +2) in a relevant field.
- Experience in insurance or a related field.
- Strong analytical and problem-solving skills.
- Excellent customer service skills.
