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Overview of Our Client
Tp is a leading provider of car-sharing services in Europe & North America. Their innovative approach has made it easy for users to share cars in urban areas.
About the Job
We are looking for a Dutch speaking customer expert to join our team. As a customer service representative, you will be responsible for providing support to customers from the Netherlands & Belgium who need help or have inquiries about finding or reserving a ride, starting or ending a car rental, or managing their account & balance.
Responsibilities
- Provide support to customers via phone, email, or chat
- Analyze customer issues and resolve them in a timely manner
- Collaborate with other teams to ensure seamless customer experience
Requirements
To be successful in this role, you should have:
- Dutch (Level C1+)
- English (Level B2+)
- Good communication skills
- Familiarity with computers
Benefits and Perks
We offer a competitive salary package, including:
- Monthly salary + 2 extra salaries per year
- Referral Program: Bring a Friend and get up to €3.000 depending on the language
- Health care benefits and numerous other discounts
Culture and Values
We value diversity and inclusion and strive to create an environment where everyone feels welcome and valued. We are committed to ongoing learning and development, and we encourage our employees to grow and develop within the company.
