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Global Customer Support Specialist

1 semana atrás

Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

We are seeking an experienced Global Customer Support Specialist to join our team in Lisbon. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences through multiple channels.

Your primary focus will be on resolving customer inquiries in a timely and professional manner. You will work closely with our internal teams to identify and implement process improvements, ensuring high-quality customer service standards are met.

To succeed in this role, you should have excellent communication skills, be proactive and efficient, and have a strong understanding of customer-centric principles. A native level of German and at least a B1 level of English is required.

What We Offer:

  • A dynamic and supportive work environment
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Free Portuguese lessons and other language courses