Automotive Customer Support Professional in Lisbon Opportunity
4 semanas atrás
Company Overview:
Your prospective new employer is a multinational organization that has been acknowledged as one of the best sales and customer service solutions provider companies in the world, located in Lisbon. This company takes care of its employees from their career development to social integration.
Salary:
The compensation for this role is € 1025 gross per month, including free accommodation in a shared flat with all bills included. Excluding accommodation, the salary is approximately € 1075 gross per month. During the training period, you will receive 90% of your normal wages.
Job Description:
You will be the point of contact with customers, advising, selling, troubleshooting, and setting up their new products. You will provide professional customer service solutions over the phone, live chat, and emails. Additionally, you will troubleshoot any malfunctions in digital services, correct data such as GPS location, driver data, scheduled maintenance, fuel consumption, etc., and guarantee client satisfaction and quality.
Required Skills and Qualifications:
To succeed in this role, you need to have empathy and multitasking skills. As a native German speaker with excellent English, you must have an affinity or interest in the automotive industry. A strong customer focus and the ability to work in fast-paced environments are essential. You should also be highly reliable, adaptable, and a fast learner, with strong problem-solving skills. Being a team player and enjoying multicultural environments are also important qualities.
Benefits:
This job offers various benefits, including relocation package for international candidates, reimbursement of initial flight expenses after contract signing, airport pick-up, yearly two-way flight ticket back to your home country (within the EU), help with paperwork, opening bank account, etc. upon your arrival. Other benefits include vouchers, discounts, free Greek classes, events, outings, and parties all year round.
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