Automotive Customer Support Professional in Lisbon
4 semanas atrás
Your Role and Impact
In this position, you will be the primary point of contact for customers, providing guidance, sales support, and troubleshooting for new products. You will identify, respond to, and resolve customer requests via various channels.
Key Responsibilities
- Provide professional customer service solutions over the phone, live chat, and emails.
- Troubleshoot malfunctions in digital services.
- Correct data issues, such as GPS location, driver data, and scheduled maintenance.
- Ensure client satisfaction and quality.
- Contribute to the success of the department.
Requirements
- Native German speaker with excellent English skills.
- Professional and friendly demeanor with empathy and multitasking abilities.
- Affinity or interest in the automotive industry.
- Strong customer focus and problem-solving skills.
- Ability to work in fast-paced environments and adapt to new situations.
What We Offer
- A full-time job with 40 hours of work per week.
- Compensation:
- Including accommodation (shared flat, all bills included): 950-1030€ gross/month.
- Excluding accommodation: 1300-1400€ gross/month.
- Relocation Package for International Candidates:
- Reimbursement of initial flight expenses after contract signing.
- Airport pick-up.
- Yearly two-way flight ticket back to your home country (within the EU).
- Help with paperwork, opening bank account, etc.
- Schedule: available to work in rotative shifts from Monday to Sunday.
- A Quality Certified Management Company.
About Us
We are a multinational organization recognized as one of the best sales and customer service solutions providers in the world. We offer a dynamic work environment with a diverse team from over 80 nationalities. We take care of your career development, language skills, accommodation, and social integration.
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