Industrial Augmented Reality Solutions Manager

Há 3 dias


Leiria, Leiria, Portugal Glartek Tempo inteiro

We are seeking a highly motivated and experienced Industrial Augmented Reality Solutions Manager to join our team at Glartek. As an integral part of our organization, you will be responsible for ensuring the maximum satisfaction of our customers, maintaining and building strong relationships and ensuring their needs are met by our products.

About the Role
  • Build strong relationships with customers and be a trusted advisor on product usage
  • Manage the onboarding and ongoing usage of the product by customers
  • Regularly train customers on new product features
  • Keep customers engaged and regularly using our products
  • Maintain a revenue base by supporting account retention and renewal
  • Drive upgrade revenue through increased product adoption and increased usage
  • Maintain a customer-focused culture and aid delivery of the product to market
  • Develop a deep understanding of the product to address customer concerns and provide guidance effectively

You will be working on a ground-breaking product, where you can use your creativity and knowledge to help solve challenging technical and social problems. Our software solutions combine the Augmented Reality (AR), Artificial Intelligence (AI) and Internet of Things (IoT) domains to bring visibility, optimization, and reassurance of field operations.

Requirements
  • At least 2 years' experience working in manufacturing in Engineering, Continuous Improvement or Project Management
  • BSc/MSc in Computer-science, Electronics Engineering, Industrial Engineering Telecommunications Engineering, or related field
  • Fully proficient in Portuguese and English
  • Excellent organizer and planner biases towards quick problem solving
  • Excellent interpersonal and communication skills, to effectively communicate with customers as well as customer support, product management and sales

We offer a competitive salary between €60,000 and €80,000 per year, depending on experience and qualifications, along with a range of benefits including:

  • Relaxed Culture & Flat Hierarchy: We foster an open and collaborative environment
  • 25 Vacation Days: including a special day off to celebrate your birthday, an extra day around Christmas and New Year's
  • Stock Options: Own a piece of our success
  • Health Insurance: Comprehensive coverage starting after one year
  • Meal allowance
  • Referral Program: Earn €250 for every successful referral who stays for at least six months
  • Learning & Development: 5 exclusive days per year for company-paid training (with approval)
  • Team Buildings: Regular events to strengthen our community
  • Home Office Setup: We'll provide what you need to work comfortably from home
  • Flexible holidays and working hours
  • Annual Bonus: Receive up to two additional salaries each year
  • Hybrid work (at least 2 days per week in the office)
  • Free coffee in our offices


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