Customer Experience Specialist With International Career Opportunities
Há 5 dias
Blu Selection is a multinational organization that offers world-class sales and customer service solutions to top prestigious brands worldwide. We are seeking an exceptional Customer Experience Specialist to join our international team, including talents from over 80 nationalities. This role presents an excellent opportunity for you to develop your skills and career while experiencing the expatriate lifestyle in Lisbon.
We offer a unique relocation package for international candidates, including reimbursement of initial flight expenses, airport pick-up, yearly two-way flights back to your home country, help with paperwork, opening a bank account, and more. In addition, we provide free private health insurance after six months of contract, private Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
Your responsibilities will include:
- Supporting clients' activities by offering high-quality customer service on projects with top brands
- Answering incoming queries from customers and providing effective solutions
- Ensuring high levels of customer satisfaction through data recording and analysis
You will be part of a dynamic team that prioritizes excellence and professionalism. To succeed in this role, you should have a native level of German and at least a B1 level of English, as well as experience working with diverse cultural backgrounds.
The estimated salary for this position is €1000-1100 gross per month, depending on your qualifications and experience. If you choose to relocate, you can enjoy free accommodation in a shared flat with all bills included, or receive a higher salary without accommodation benefits.
Living in Lisbon offers many advantages, including a rich cultural history, delicious cuisine, friendly people, good vibes, and a happy-go-lucky urban life. As an added benefit, you will have access to a large English-speaking local community and international environment.
This is a fixed-term contract renewable every year, with full-time work hours on rotating shifts depending on the project. You will also receive intensive training to kick-start your career, as well as opportunities for professional growth and development.
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