French Language Customer Service Representative
1 semana atrás
We are a dynamic company that provides top-notch customer service to our clients. Our team members are motivated, hardworking individuals who are passionate about delivering exceptional results. If you are looking for a challenging role that offers opportunities for growth and development, we encourage you to apply.
Job Summary:
We are seeking a french language customer support agent to join our team. The successful candidate will have previous experience in customer service and fluency in French (spoken and written). They will also have excellent communication skills and be able to work independently and as part of a team.
Responsibilities:
- Provide exceptional customer service to our clients via phone, email, and chat.
- Deliver accurate information regarding products and services.
- Handle complaints and escalate issues when necessary.
- Maintain a professional and empathetic attitude towards customers at all times.
Requirements:
- Previous experience in customer service (mandatory).
- Experience in the tourism industry is a plus but not required.
- Fluency in French (spoken and written).
- Candidates must already reside in Portugal (North to South).
- Candidates cannot have previously worked for this client in another BPO.
Perks:
- Fully remote work opportunity.
- Comprehensive training and ongoing support.
- Dynamic and inclusive work environment.
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