Sales and Booking Agent with Polish and French Language Skills in Barcelona

3 semanas atrás


Lisboa, Lisboa, Portugal Boataround Tempo inteiro

We are seeking a highly skilled Sales and Booking Agent to join our team in Barcelona. As a key member of our team, you will be responsible for interacting with customers via phone and email to understand their booking requirements and preferences.

Key Responsibilities:

  • Customer Interaction: Provide accurate and timely information about available options, pricing, and terms to customers.
  • Booking Management: Process bookings efficiently using booking systems or software, ensuring accuracy in details such as dates, boat types, amenities, and any special requests.
  • Reservation Handling: Handle boat reservations, including confirming bookings, issuing booking confirmations, and processing payments or deposits as required.
  • Sales Assistance: Assist customers in choosing the most suitable options based on their needs and budget, upselling additional services or amenities where appropriate.
  • Product Knowledge: Maintain up-to-date knowledge of the products and services offered, including boat types, facilities, and promotional offers, to effectively communicate with customers and address their inquiries.
  • Customer Service: Provide excellent customer service throughout the booking process, addressing any questions or concerns promptly and professionally.

Requirements:

  • Excellent communication and customer-oriented approach.
  • Solution and result-driven person.
  • Flexible, easygoing, and adaptable team player with a positive 'can-do attitude'.
  • Fluent in English, Polish, and French.

Benefits:

  • 27 vacation days per year.
  • Permanent contract.
  • Home office-like working option (5 days per quarter).
  • ESOP plan (share of the company profit) + quarterly bonus (depending on individual performance).
  • 10% Discount for renting a boat.
  • Referral bonus (300 euros).
  • Coffee, tea, cookies, fruit & more at the office.
  • Office in Plaza Urquinaona with amazing views.
  • Working in an international and friendly environment.
  • Team events.
  • Dog-friendly office.

Please note that this position is on-site, you need to have registered with the tax authorities in Spain (have NIE) and we do not offer a relocation package. Salary: 1900€ - 2500€ (base salary) + shift allowance + commissions from sales.



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