Customer Support Specialist with Polish Language Skills

Há 1 mês


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro

Job Summary: We are seeking a highly skilled Customer Support Specialist with fluency in Polish to join our team at Smart-Recruitments. As a key member of our customer support team, you will be responsible for handling incoming user requests via telephone, email, and chat, providing responses and resolutions within SLA to customers, and delivering high-caliber customer service for post-sales requests.

Key Responsibilities:

  • Handle incoming user requests via telephone, email, and chat.
  • Provide responses and resolutions within SLA to customers.
  • Deliver high-caliber customer service for post-sales requests.
  • Provide inbound sales support and promote products to increase revenue.

Requirements:

  • Fluency in Polish language (at least C2).
  • Fluent in English language (at least B1).

What You Will Gain:

  • Full-time contract signed.
  • Health Insurance.
  • Stable work and career progression.
  • Investment in training and personal development.


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