IT Support Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

Teleperformance Greece offers an exciting opportunity for a Polish language expert to join our team as an IT Support Specialist. We connect customers with top brands worldwide, and this role is part of our customer experience team supporting Polish-speaking clients.

Company Overview

We are a leading global business process outsourcing company with over 30 years of experience. Our team of over 12,000 employees from 110+ nationalities represents major brands such as Microsoft, Canon, Netflix, PayPal, Asos, VW, and Audi. We provide Customer Care, Sales & Technical Support services, as well as Content Moderation for social media.

Job Description:

This position involves communicating with customers via phone, chat, and email in Polish, tracking and resolving cases efficiently, maintaining high customer satisfaction, providing troubleshooting for mobile devices, and assisting with account management and security. You will also have the opportunity to escalate unresolved cases and interact with 2nd level support experts.

Required Skills and Qualifications:

To succeed in this role, you should be fluent in Polish, have advanced English knowledge, and be familiar with iOS and/or MacOS or comparable technology. Great communication skills and prior customer support experience are advantageous. Strong troubleshooting skills are essential.

Salary and Benefits:

As an IT Support Specialist, you can expect a competitive monthly salary of €25,000 - €35,000 per year, depending on your qualifications and experience. Additionally, we offer comprehensive health care benefits, numerous discounts, full training by certified instructors, professional growth opportunities, and a chance to work for a Great Place to Work-Certified Company.

Working at Teleperformance Greece:

We foster diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age. This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide.


  • IT Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    About KCS ITKCS IT is a leading consulting company in the field of Information Technology and Services, founded in 2008 and based in Lisbon. We create value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training.Salary RangeWe offer an attractive salary range that reflects the experience and skills required for this role....


  • Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    About Kcs ItKcs It is a leading consulting company in the field of Information Technology and Services, based in Lisbon. We create value for our clients through three main areas: Consulting, Outsourcing, Innovation and Training.Job OverviewWe are seeking an experienced IT Support Specialist to join our team. The ideal candidate will have a strong background...

  • IT Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    About UsKCS IT is a consulting company based in Lisbon, Portugal, providing Information Technology and Services since 2008. Our focus lies in creating value for clients through Consulting, Outsourcing, Innovation, and Training. We prioritize talent development and have recently expanded to Porto and Azores hubs to drive technology growth nationally and...


  • Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    About UsKCS IT is a consulting company in the field of Information Technology and Services, based in Lisbon since 2008. We create value for our clients through three main areas: Consulting, Outsourcing, Innovation, and Training.Estimated SalaryThe estimated salary for this position is between €45,000 to €65,000 per annum, depending on experience and...

  • Technical Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    About the RoleWe are seeking a skilled and dedicated Technical Support Specialist to join our team at KCS IT. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Job DescriptionThe successful candidate will have a bachelor's degree in Computer Science or a related field and at least 4 years...

  • IT Support Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job SummaryWe are seeking a skilled IT Support Specialist to coordinate software releases and perform liaison duties between App Support Team, IT Business Analysts, and developers. The successful candidate will ensure that new and modified software meets user requirements and conforms to company standards.

  • IT Support Specialist

    2 meses atrás


    Lisboa, Lisboa, Portugal Noesis Portugal Tempo inteiro

    About the JobNoesis Portugal is seeking a highly skilled IT Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our users. Key Responsibilities:Provide support for users through various channelsCollaborate with the IT team to resolve complex technical issuesDevelop...

  • IT Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Team It Tempo inteiro

    Company OverviewWe are Team IT, a company committed to creating a sustainable work environment that fosters collective well-being, personal and professional development. Our philosophy emphasizes healthy management of life, work-life balance, and community involvement.Salary and BenefitsWe offer a competitive salary for this position in Lisbon, Portugal. The...


  • Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    About UsKCS IT is a leading consulting company in the Information Technology and Services sector, founded in 2008 and based in Lisbon. Our mission is to create value for clients through Consulting, Outsourcing, Innovation, and Training.Salary & BenefitsWe offer an estimated salary of €60,000 per annum, commensurate with experience and location. Additional...

  • IT Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job DescriptionWe are seeking a skilled IT Support Specialist to join our team at Alter Solutions Portugal. As a key member of our Nearshore IT center, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our services.Key Responsibilities:Manage and monitor service levels to ensure high-quality...

  • IT Support Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Reltio Tempo inteiro

    **About Reltio**Reltio is a company that believes data should fuel business success. Our AI-powered data unification and management capabilities transform siloed data into unified, trusted, and interoperable data.At Reltio, our mission is to empower data and analytics leaders with unparalleled business responsiveness. We deliver interoperable data where and...


  • Lisboa, Lisboa, Portugal Team It Tempo inteiro

    About the RoleWe are committed to building a sustainable corporate strategy that prioritizes collective well-being, personal and professional development, and a healthy work-life balance. Our team is focused on delivering exceptional IT services, and we are seeking a highly skilled IT Infrastructure Specialist to join our team.Key ResponsibilitiesManage and...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    About the RoleAt BNP Paribas, we are seeking a highly skilled IT Application Support Specialist to join our team in Lisbon. This is an exciting opportunity for someone who wants to be part of a fast-paced and dynamic environment where no two days are the same.


  • Lisboa, Lisboa, Portugal Reltio Tempo inteiro

    Reltio is a pioneer in AI-powered data unification and management capabilities. We're transforming siloed data from disparate sources into unified, trusted, and interoperable data. Our Connected Data PlatformTM delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness.At Reltio,...


  • Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    About the JobWe're seeking a dedicated and enthusiastic Atlassian Support Specialist to join our dynamic team at KCS IT. As a Technical Support Expert, you'll be responsible for providing top-notch support to our clients, ensuring their Atlassian software experience is seamless and hassle-free.Key ResponsibilitiesProvide expert-level technical support for...


  • Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    We're seeking a dedicated and innovative Technical Support Specialist to join our team at KCS IT. As an essential member of our team, you will play a vital role in delivering exceptional support services to our clients using Atlassian tools.About the RoleThis is a mid-level position that requires 3-5 years of experience in providing technical support with...

  • IT Infrastructure Specialist

    4 semanas atrás


    Lisboa, Lisboa, Portugal Wire It Tempo inteiro

    Job DescriptionWe are looking for a skilled IT Infrastructure Specialist to join our team at Wire It.About Us:Wire It is a global company specialized in IT services, with an experienced team that knows the IT market. Our goal is to provide our customers with expert advice and help them achieve their business objectives.The Role:This full-time position...


  • Lisboa, Lisboa, Portugal Kcs It Tempo inteiro

    We're seeking a talented Technical Support Specialist to join our hybrid team in Lisbon. With 3-5 years of experience in IT, you'll have the opportunity to work on exciting projects and develop your skills in SQL programming, scripting languages, and incident resolution.


  • Lisboa, Lisboa, Portugal Kwan Tempo inteiro

    About the RoleWe are seeking an IT Support Specialist to join our team in Lisbon, Portugal. As a hybrid position, you will be responsible for ensuring effective and responsive first and second level of support for all applications under your scope.


  • Lisboa, Lisboa, Portugal N Consulting Limited Tempo inteiro

    Job Title: Senior IT Support SpecialistAbout UsN Consulting Limited is a leading organization in the technology sector, and we are seeking a highly skilled Senior IT Support Specialist to join our team on an ongoing contract basis.Estimated Salary$80,000 - $110,000 per annum, depending on experienceJob DescriptionThis role involves providing essential IT...