Customer Service Representative with Polish Language Skills

Há 1 mês


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro
Job Description Key Responsibilities: As a Customer Support Specialist with Polish language skills, you will be responsible for handling incoming user requests via telephone, email, and chat. You will log call details into case management systems and provide responses and resolutions within Service Level Agreements (SLAs) to customers. Your goal will be to achieve the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Requirements: To be successful in this role, you will need to have fluency in the Polish language (at least C2 level) and be fluent in English language (at least B1 level). What We Offer: As a member of our team, you will have the opportunity to work on a full-time contract with a gross salary of 1250€. You will also be entitled to health insurance and a 12-month contract. We invest in training and personal development, and you will have the opportunity to work in a stable and dynamic environment with career progression opportunities.

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