Product Experience Design Lead

Há 3 dias


Lisboa, Lisboa, Portugal Mastercard Tempo inteiro

Company Overview
Mastercard is a global technology company in the payments industry, working to connect and power an inclusive, digital economy that benefits everyone, everywhere. We make transactions safe, simple, smart, and accessible using secure data and networks, partnerships and passion.

Salary
The estimated salary for this role is $120,000 - $180,000 per year, depending on experience and location.

Job Description
We are seeking a visionary Product Experience Design Lead to partner with our Consumer Core products and Processing management team to deliver best-in-class products that generate value for both customers and end users, driving tangible business results. The ideal candidate will be a skilled champion of human-centred design, crafting interfaces that are both intuitive and visually engaging, always prioritizing the needs and preferences of the end user.

Responsibilities
- Collaborate with product, engineering, and stakeholders to ensure a consistent, unified, and high-quality customer experience across all touchpoints
- Prioritize design initiatives, address roadblocks, and provide clear direction as the central design voice during planning
- Drive teamwork by hosting design workshops and reviews, involving partners, and creating collaborative opportunities to cultivate innovation
- Manage complex design projects, overseeing scope, resource allocation, and timelines to deliver high-quality results that meet established goals
- Establish and enforce design standards, ensuring visual design and user experience (UX) decisions align with these standards for a cohesive brand experience
- Maintain and guard in the implementation of Made design system across all programs and products
- Provide design materials to win new business and create narratives for pitch teams
- Review and approve design deliverables to maintain consistently high-quality standards

Requirements
- Proven track record of leading product design initiatives, from understanding customer problems and validating solutions to crafting exceptional user experiences
- Strategic vision, effectively mobilizing resources to achieve desired outcomes
- Deep understanding of user experience, business objectives, and the technologies involved in creating well-rounded products
- Industry awareness, staying informed about design best practices across multiple industries
- Human-centric approach, valuing both qualitative and quantitative research methodologies
- Critical thinking and problem-solving skills, questioning the status quo and seeking ways to improve and optimize solutions

Benefits
As a member of our team, you'll enjoy a range of benefits, including comprehensive health insurance, retirement plans, and opportunities for professional growth and development.

Others
We're committed to fostering a culture of inclusion, respect, and open communication. Our team members embody our values of decency, integrity, and excellence, and we strive to make a positive impact on our communities and the world at large.



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