Dutch Customer Service Expert in Portugal
1 semana atrás
We're seeking a skilled Customer Support Specialist to join our dynamic team at Cross Border Talents. As a Dutch Customer Experience Specialist, you'll be responsible for providing exceptional support to clients via phone, live chat, email, and social media.
Key Responsibilities:- Customer Support: Deliver expert advice, ensure customer satisfaction, and contribute to process improvements.
- Issue Resolution: Address technical challenges, account setup, verification, login, financial matters, and other issues efficiently.
- Relationship Building: Foster strong relationships with customers through clear, open communication and provide insights to refine processes.
- Languages: Fluent in Dutch (C2 level) and English (B2 level).
- Citizenship or Residency: EU Citizenship or Portuguese Residency Card.
- Experience: 0-1 year experience in customer support.
- Skills: Strong leadership, analytical, and communication skills, as well as eagerness to learn and grow.
- Attractive Salary: Competitive compensation that values your skills (£38,000 - £45,000 per annum).
- Performance Bonus: Earn bonuses based on your contributions.
- Meal Allowance: Cover meal expenses during working hours.
- Transportation Allowance: Support for commuting costs.
- Health & Life Insurance: Comprehensive coverage for your well-being.
- Remote Work: Collaborate effectively in a flexible, virtual environment.
At Cross Border Talents, we offer a unique opportunity to embark on a rewarding customer support journey. If you're passionate about delivering exceptional service and have a keen interest in the sports industry, this role could be perfect for you. Apply today and take the first step towards an exciting career.
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