Customer Service Representative

Há 3 dias


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Headhunt International is seeking a Customer Service Representative to join their team in Athens, Greece.

About the Job

This is an exciting opportunity to work with a great company and relocate to Greece. As a Customer Service Representative, you will be responsible for providing excellent customer service and support to clients. You will work closely with the sales team to identify customers' needs and deliver appropriate solutions.

Responsibilities
  • Provide exceptional customer service and support to clients
  • Work closely with the sales team to identify customers' needs and deliver appropriate solutions
  • Identify and troubleshoot technical issues related to billing inquiries and transactions
  • Assist customers with placing orders and resolving account issues
  • Follow standard diagnostic procedures to handle frequently asked questions effectively
Requirements

To be successful in this role, you will need:

  • Fluent Slovenian and English language skills
  • Excellent communication and interpersonal skills
  • Sales experience with consumer products and services (an asset)
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • An empathetic approach to customer service
What We Offer

We offer a competitive salary and benefits package, including:

  • Complete relocation support to Greece, including flight tickets and accommodation
  • A competitive monthly salary and annual bonuses
  • Health care benefits and other discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • Free online Greek language courses
  • A state-of-the-art working environment with relaxing break areas


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