Customer Service Representative with German Language Skills

3 semanas atrás


Lisboa, Lisboa, Portugal Smart-Recruitments Tempo inteiro
Job Title: Customer Service with German

At Smart-Recruitments, we are seeking a highly skilled Customer Service Representative with expertise in German language to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our German-speaking clients.

Your Responsibilities:
  • Provide timely and effective customer support via phone and email
  • Assist customers with ordering and shipping of medical devices
  • Process orders based on medical prescriptions and ensure accurate delivery
  • Resolve customer inquiries regarding payment processes and device functionality
Requirements:
  • Proficiency in German language at C1 level
  • Strong communication skills in English language (B2 level)
  • Ability to communicate clearly and effectively with customers
Offer:
  • Competitive salary of 1598€ gross per month
  • Public and private health insurance provided by the employer
Relocation Package:
  • Airport pick-up and administrative assistance with registration in Portugal
  • Refund of flight expenses after 9 months of employment
  • Discounted accommodation in the city, with a salary adjustment to 1030 euros gross
  • Integration activities, including Portuguese lessons and sports


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